iPhone – Initial Impressions

As always Apple outdoes itself with the ‘out of the box’ experience – lift the lid and the phone is right there suspended in a clear plastic shell. Even the inside of the top of the box is padded with foam in order to keep the phone held down and scratch free during shipping.

Of course the real out of the box experience will be with the activation process. There’s been a lot of comments this weekend about how the phone activation process has been broken for many customers. I admit I have some trepidation on trying this. To start with the account for our family phones is in Michele’s name and not mine (though my name is on the number I’m planning to try and move from my Treo 650 to the iPhone). Secondly our phones all have a 415 area code which is a long way from the 01890 zip code on our billing address – which is apparently another source of potential problems. Lastly our account is ‘linked’ to a Foundation Account Number through the good graces of a friend at AT&T/Cingular. It’s not a business account per se – but does qualify for some modest discounts, yet again another source of potential hassles.

AT&T says they’ve resolved them all… we’ll see as I’m just about to upgrade iTunes on my notebook and ‘set things going’…

Posted under iPhone

This post was written by awk on July 2, 2007

2 Comments so far

  1. Kyle Wild July 2, 2007 5:24 pm

    Did you notice the rebooting/crashing issue? Check my blog for details.

  2. awk July 2, 2007 6:59 pm

    Nope no crashes so far. I’ve certainly seen some reports of crashes and as Treo owner I’ve somewhat gotten used to the concept. However i think the important part is how the device handles them. In the case of the Treo it tends to cause a complete device reset however I think the iPhone handles things a little more deftly without such a jarring experience for the user.

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